Dunkin Donuts Apologise To Liverpool Fans For Turning Hillsborough Flames Into Frappuccino As Part Of Dopey Social Media Campaign

Chris Wright

26th, February 2015

9 Comments

By Chris Wright

dunkin-donuts-lfc

Dunkin Donuts have been forced to apologise this morning after riling Liverpool fans with a woefully misguided attempt at engaging them via an ill-thought-out social media campaign.

In their guise as the clubs’ “official tea, coffee and bakery provider”, Dunkin Donuts attempted to have a little fun by asking fans to design their own personalised version of the Liverpool club crest.

As part of the whimsy, Dunkin Donuts designed and Tweeted (now deleted) their own version of the badge, in which they replaced several iconic and symbolic elements of the logo with images of altogether more prosaic things like donuts and coffee.

For example, the Shankly Gates were replaced with ring donuts, the famous YNWA club motto became “America Runs On Dunkin” and, perhaps worst of all, the eternal Hillsborough flames were morphed into large cups of frappuccino.

As we know, Liverpool fans can be decidedly tetchy about things like this and, predictably, the whole thing backfired as legions of baffled, angry and astonished Reds supporters voiced their displeasure at seeing their hallowed badge reduced to a garish pink coffee advert.

In fact, the backlash was so bad that Dunkin Donuts felt compelled to issue a full apology via the Liverpool Echo.

“We apologise for any insensitivity regarding our tweet supporting an LFC-themed promotion featuring the LFC crest,” the statement read.

“As a proud partner of LFC, we did not intend any offence, particularly to the club’s supporters. We have removed the tweet and halted the campaign immediately.”

Dumb der-dumb dumb dumb.

Posted in FAIL, Liverpool, Newsnow

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9 Comments

  1. pedja says:

    another example of american entreprenuerial undestanding to make sum kind of smart-funny-intersting campaign, without respect for nothing.without a clue what the symbols in the emblem to the club and their supporters mean, changing them for donuts and sum kind of coffee. us and football(understanding and respect) like sahara and snow

  2. JLBK says:

    @pedja – I think that’s pretty harsh. To lump all Americans’ “understanding and respect” of football in with a corporate machine that would just as readily offend any american tragedy if it meant marketing exposure (any prublicity is good publicity!) is unfair. There are a lot of us who love this culture and have done so for many years and would never disrespect a tragedy like hilsborough or a club with a great history like Liverpool (this from a United supporter!). I think you’d be better off aiming your distaste at corporations, American or not, who expoloit any number of sensitive issues in order to gain publicity.

  3. Iain says:

    Given that NONE of the original features of the crest remained after the personalisation it seems a little over the top for people to be taking offence from what is admitidly a dumb social media campaign. Clearly this was not intended as a slur on anyone, its more like a kids colouring competition if you ask me.

    As a lifelong liverpool supporter Im not insensitive to the symbolism and history here, but sometimes I wish that as a club we could try not to take offence at every little thing.

  4. bob says:

    what a surprise. victim fc are offended (yet again) by something and somebody somewhere. shocking news!!

  5. Keep King Kenny says:

    2 clubs, 1 soul.

  6. Gazz says:

    I had never even noticed the flames on the badge.

    Hopefully as an apology they withdraw all sponsorship money and move to Everton….

  7. b says:

    a bit touchy, aren’t we?
    ffs, relax, it’s just another ad campaign which would be forgotten tomorrow morning.

  8. Ron says:

    Has that shitbox of a “bakery” cropped up in the UK? I hope not, nobody needs more donuts, nor more legal liquid speed. Coffee is for pussies. Nobody likes getting out of bed, just get on with it.

    I was just commenting to a friend this morning how utterly stupid it is to see so many grown adults walking around with sippy cups of coffee. If you want a stupid cup, sit at home for 2 minutes and drink the shit, why parade all over town and drive your car with just one hand?

  9. Me says:

    Grown men were complaining about this. Like was said above, EVERY part of the badge was changed.

    I don’t see this as being particularly offensive. However, Brendan Rodgers’ excruciating spiel last season trying to exploit the emotion surrounding the deaths of 96 people to make out that Liverpool were going to win the title for ‘the 96 in the sky’ was deeply distasteful.

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